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Passport Seva
PSP Division
Ministry of External Affairs, Government of India
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Special Passport Mobile VAN camp is being organised for the people of Lakhisarai and nearby areas from 01st to 03rd July, 2025 at Collectorate Office Campus, Lakhisarai , Bihar - 811311 under RPO, Patna. Applicants may book appointments online for Passport Seva Mobile Van for the above dates.                 Passport Seva RPO Mobile Van Jalandhar is deployed at the Tehsil Complex Gurdaspur w.e.f. 18.06.2025 to 20.06.2025. Applicant residing in Gurdaspur and near by area may avail the facility.
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You are here : Home > Citizen Testimonials > Citizen Testimonials - Archive

Citizen Testimonials - Archive
Citizen Testimonials
  • 2017
  • 2016
  • 2015
  • 2014
  • 2013
  • 2012


collapse Vipin Dixena - Raipur
It feels great to see that govt. staff is valuing the time and is working extremely fast to providing excellent services. (Date:15.12.2014)
expand Bharath Krishna - Mangalore
I really like new the passport making process. Everything thing happened so comfortably & fast. (Date:12.12.2014)
expand Avinash Jaggi - Shimla
I would like to thanks the staff working at PSK for their humble, courteous and friendly services. (Date:12.12.2014)
expand Nethi lavan kumar - Nizamabad
The services provided at PSK are excellent and we get a good response and support from the staff. The Electronic Queue System helps us in saving the time. I really appreciate the staff and administrator for such a dedicated services. (Date:06.12.2014)
expand Anand Kishor - Patna
This is one of the best govt. offices I have ever visited. Very well organized & systematic. Staff & officers were very efficient & prompt. I would like to appreciate the outstanding efforts of RPO & entire team. (Date:27.11.2014)
expand Sudesh Kumar - Delhi
I had a very nice experience with services offered at PSK. I didn't face any kind of confusion during my visit. Thanks a lot PSK team. (Date:21.11.2014)
expand Rohit Rai - Delhi
This is the first time I am applying for a passport & my experience with the employees here at PSK is outstanding. They are courteous and efficient as well. (Date:21.11.2014)
expand Chanda Lakhmani - Gorakhpur
Passport Seva Kendra is very well organized and the people working here are very efficient and quick in their work. (Date:12.11.2014)
expand Montek Singh - Amritsar
The staff working at Passport Seva Kendra is well educated, helpful, well behaving and have good communication skills. (Date:12.11.2014)
expand Amandeep - Chandigarh
It was nice experience. I didn't think passport making would be that easy. Thanks to Passport office Staff. (Date:03.11.2014)
expand Shani Vargheese - Kozhikode
I have seen it first in India that a government office has successful operations. I finished all my work with in the specified time limit. (Date:30.10.2014)
expand Rimsha - Pune
I am having a small daughter and was worried, how the things would happen? But PSK staff was very good and provided help by supporting me. Thanks to all of them. (Date:28.10.2014)
expand Prashant Ghadge - Baroda
I loved the PSK atmosphere as it covered all the necessary facilities. My overall experience has been great. (Date:24.10.2014)
expand Manmeet Singh - Ambala
The staff members over here really helpful. Not only they provide a quick response to citizens, they keep on insisting citizens to complete the procedure as fast as possible. (Date:20.10.2014)
expand Sanjeev Kapoor - Bangalore
Very transparent system and excellent services. It has been a pleasure to be here at PSK. The entire process works fine without any hassle and difficulties. (Date:14.10.2014)
expand Ketan Sinha - Gorakhpur
The entire PSK staff is very helpful. I was a bit nervous while coming here but the friendly and helping nature of PSK Staff helped me in overcoming that nervousness. (Date:14.10.2014)
expand Deepak Revikumar - Trivandrum
Approach of the Passport Seva Kendra's staff is very good. I would rank PSK first, while comparing it with other government offices. (Date:07.10.2014)
expand Nikata Seth - Ambala
This is my first experience in Passport Seva Kendra and I am really impressed and satisfied with the work and coordination of the staff. (Date:07.10.2014)
expand Shahima Peerukan - Neyyatinkkara
I found the atmosphere at Passport Seva Kendra extremely comfortable. The approach with which the staff and others members deals with the citizens is really excellent. (Date:01.10.2014)
expand Saj Pillai - Nashik
The staffs are very helpful and amenities at PSK are excellent. Thank you very much for providing such an excellent service experience. (Date:30.09.2014)
expand Adith V - Kottayyam
It is one of the offices where I found satisfactory and efficient service with friendly behavior. The coordination among the teams was excellent. (Date:25.09.2014)
expand Sunil Nandraj - Delhi
Fantastic services, surprised to see the efficiency of staff. Who so ever says things in our country do not work just show them PSK. (Date:23.09.2014)
expand Lovelean Singh Dharni - Gorakhpur
Very nice and well maintained passport office with staff being extremely supportive. The experience was ultimate with whatever minimum time I stayed in PSK. (Date:12.09.2014)
expand Sonu Chhabra - Jodhpur
A real relief for the common man as the service offered by PSK staff was quite quick and efficient. (Date:09.09.2014)
expand Nirupa Menon - Kozhikode
Very good & excellent service. No complaints at all. The PSK staff was very pleasant. Please keep the present scenarios going. (Date:08.09.2014)
expand Samarth Mangesh Pohekar - Chennai
I am really happy to see the efficiency of staff while dealing with citizens at PSK. I had a baby and the staff was really quick in processing the application with urgency and priority. Good experience. (Date:03.09.2014)
expand Swati - Delhi
Everything was well oriented and well managed. The staff knows their work and responsibilities very well. Experience was satisfactory. (Date:02.09.2014)
expand Gaurav Kumar - Delhi
A wonderful experience at PSK, never had such an awesome experience before at any government office. KUDOS! Keep improving & you all are doing a good job. (Date:01.09.2014)
expand Madhu Singh - Delhi
It was really pleasant surprise for me to experience the high quality & efficient services of all the staff present at PSK. Keep it up. (Date:01.09.2014)
expand Ganesh - Chennai-2
Salute to your perfection and smooth processes. Will recommend implementing the same processes with perfection in all other Govt. offices of our nation. This will reduce corruption. (Date:21.08.2014)
expand Srinivas Reddi - Vijayawada
Overall experience is good. The staff communicates very well with every-one. They are really good and cooperative. Thanks to everyone for such a appreciable cooperation. (Date:12.08.2014)
expand Rajendra Deshpande - Nashik
Visiting PSK is a new experience for me. I have come here after 17yrs & it has been splendid. We are really progressing. (Date:11.08.2014)
expand Shweta Agarwal - Sikar
Passport Seva Kendra provides each and every facility to common citizen needed for issuing Passport in a good manner. (Date:07.08.2014)
expand Sudarshan Kumar Chauhan - Chandigarh
Excellent services, India is progressing and I am proud of that. Before PSKs we had to stand in long queues outside Passport Offices and had to face lots of problem. God bless India. (Date:05.08.2014)
expand Ashok Kumar Moitra - Delhi- 3
I came here at Passport Seva Kendra after a long time and was surprised to see the turnaround & beautiful arrangements. It really excellent. (Date:01.08.2014)
expand Amit Kumar Dwivedi - Gorakhpur
It's such a nice to see the working culture, mind blowing, work is getting done quicker and in short span of time, employees are very friendly. It was really a nice experience at PSK. (Date:01.08.2014)
expand Shahid Ali - Bareilly
I am very much impressed by the process of passport making and my suggestion is that all govt. departments should be executed in coordination with private sector. (Date:09.07.2014)
expand Sree Kannan KS - Ernakulam
Simply Superb, I haven't got such a service in my life. I appreciate each and every employee of Passport Seva Kendra. PSK is a role model for other govt organization. So 1000 likes to PSK. (Date:09.07.2014)
expand Shekhar Thakur - Shimla
The infrastructure of the office is awesome and speed of work is very fast which save a lot of time of citizens. (Date:08.07.2014)
expand Sudhakar Dantu - Delhi
It is a very pleasant surprise for me. The entire process was completed within one hour. All the employees are very cordial. (Date:07.07.2014)
expand Ashok Kumar Kohli - Jammu
My visit to PSK was very satisfactory. Extremely pleased by the efficient services and coordination of staff & system. (Date:02.07.2014)
expand Qazim Raza - Srinagar
The staff personals at PSK are good and have quality experience. The electronic system is very good. (Date:02.07.2014)
expand Vaibhav Agarwal - Surat
I have never seen such a nice and well-equipped office of Government Dept. The main passport office is also excellent. The services are extremely nice & very systematic. (Date:01.07.2014)
expand Bablu Paul - Pune
It was a wow factor. Everything went so fast with excellent response. A special Thanks to entire PSK Staff. (Date:01.07.2014)
expand Louis M - Cochin
Online appointment system was very helpful. This service I received from all was more than excellent. If there is a word greater than excellent I will tick it for your service. (Date:25.06.2014)
expand Priyadarshini Rajan - Pune
The experience of Tatkaal process was very excellent, properly timed as per schedule very cooperative staff. Excellent guidance. Proud of Passport Seva Kendra. (Date:12.06.2014)
expand Vimal C Parajapati - Surat
I am impressed today by the service of PSK. Today I feel proud to be an Indian. I hope all other government dept. should provide such excellent facilities & service. (Date:13.06.2014)
expand Mannu Duhan - Ambala
Excellent management and outstanding cooperation, helpful nature. All PSK employees are really helpful and cooperative. Thanks to all PSK employees for excellent guidance and help. (Date:27.05.2014)
expand Sanjana Venkiteswaran - Trivandrum
Passport Seva Kendra is doing a very good service to people. Really this is a wonderful venture of ministry of external affairs and Tata Consultancy Services. (Date:08.05.2014)
expand Sukhmaninder Kaur - Surat
Overall, PSK is user friendly; staff is cooperative, unnecessary time wastage is not here. It was nice experience to get serviced in PSK. (Date:01.05.2014)
expand Ramanpreet Kaur - Chandigarh
I am so glad. All the employees are very hard worker and punctual They done their duty comfortable and very honestly. (Date:23.04.2014)
expand Vrushali Dakwale - Thane
Wonderful experience, never imagined such a stream, lined, efficient process. Keep up the good work. The staff is really very helpful. (Date:23.04.2014)
expand Rajiv Grover - Delhi
Excellent experience throughout from website, to entry, taking co-ordination. Every step of the way was well managed. (Date:09.04.2014)
expand Bhisham Kumar - Shimla
It was a good experience being here all the staff member and employee here very helping and have good communication skills. (Date:09.04.2014)
expand Abhiram Thampi - Hyderabad
At last govt. had done a very good thing. I am very happy. I suffered a lot before 10 years when I applied my passport. (Date:07.04.2014)
collapse Anshuman kaul - Jammu
Very good and quick service not excepted at a Government undertaking but a perfect example of Government and private joint venture. (Date:07.04.2014)
collapse Sandeep singh jamwal - Jammu
I am very happy to see the system and transparency of your organization as compare to other government departments in J&K. (Date:07.04.2014)
collapse Sonu Garg - Delhi
Excellent services, never seen before in any Indian Government office. Thanks for this kind of service. Never look like that we were in India. (Date:03.04.2014)
collapse Mannat - Shimla
Wonderful experience, before coming here we were little scared that it will be really tiring but the hospitality and courteous behavior shown is awesome. (Date:01.04.2014)
collapse Jasvinder Singh - Jammu
I think its good way to help people. I am very glad to communicate with the employee of PSK. (Date:01.04.2014)
collapse Govind Kumar Patel - Jodhpur
Environment of Passport Seva Kendra is very good and clean and all the employees are very dedicated towards their work. (Date:01.04.2014)
collapse Anirudh Singh Rathore - Sikar
The experience of the Passport Seva Kendra was really beyond my expectation. The entire staff was very helping and cooperative. (Date:11.03.2014)
collapse Bhupinderpal Singh Mehan - Chandigarh
Hassel free environment. Staff very knowledgeable and provided valuable suggestions as well. Very courteous staff. Neat & clean office. (Date:20.02.2014)
collapse Varun Kishor Gajjar - Nashik
Really great. Now citizens can now apply for passport without routing through agent. Cheers to PSK and TCS. (Date:14.02.2014)
collapse Joyal Christian - Ahmedabad
I would like to say it has been very satisfied time at PSK there is no reason for any single complain. An excellent service. (Date:13.02.2014)
collapse Ridhi Bhat - Jammu
I think passport office is the only office in J&K where citizens(customers) are taken care of in a best way and & no doubt every citizen feels honoured. (Date:11.02.2014)
collapse Firoz - Surat
Excellent support & counters behaviour by the staff, specially biometric department staff towards the handicapped & aged people, Thanks. (Date:05.02.2014)
collapse Amel Mathai - Kottayyam
Outstanding feeling. Happy to see a smooth process in the passport. I must say it's up to the standards of any other office seen abroad. We are changing and I am glad about It. (Date:05.02.2014)
collapse Chithra - Chennai
Passport Seva is very good especially TV display is very much useful to know the counter number quickly.(Date:03.02.2014)
collapse Aneesh P.G - Kottayyam
Much better than anticipated, good show of governance and administration by a government agency and private agency.(Date:28.01.2014)
expand Kamakshi - Delhi
I cannot believe that our government can introduce such an efficient, transparent and excellent system like this. Congrats. (Date:23.01.2014)
expand Tanansri - Hyderabad
Very impressive, highly organized and streamlined process. Have looked into every aspect customer convenience. (Date:17.01.2014)
expand Niharika Vellat Nambiar - Bangalore
Ever Since TCS has been assisting the PSK the service has improved immensely. Full credit to the young staff! (Date:16.01.2014)
expand Mukta Bansal - Chandigarh
I have not seen this type of working in any government department. All the government department should work like Passport Seva. (Date:15.01.2014)
expand Hetalben Patel - Baroda
People at PSK are very helpful and the easy process makes it comfortable for old age people to get through. (Date:10.01.2014)
expand Suraj Kumar Jha - Bhubaneswar
The entire verification process was smooth and the friendly approach of all the staff members made it look very easy. (Date:07.01.2014)
expand Sonali Verma - Chandigarh
This is my first visit to PSK and the service was excellent more than what I expected. (Date:07.01.2014)
expand Satwinder Singh Gill - Ambala
Good experience. Everything was well arranged & systematically. It was really easy to search location inside the office. (Date:03.01.2014)
expand Mahabir Inderpal Singh Bhullar - Chandigarh
I had a wonderful experience. It seems that I am obtaining this service in USA. I wish all public services emulate their standard and performance. (Date:02.01.2014)
expand Pawandeep Singh - Jalandhar
I visit passport office after 5 years .There is a huge change in the system. It's very nice. (Date:02.01.2014)
expand Vikas Krishnan - Kannur
Extremely satisfied. My file was done in just 30 minutes. Keep up the good work. (Date:01.01.2014)
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